We know you will want to have your goods as quickly as possible, so as soon as we received your cleared payment funds and if your product(s) are in stock, we will email you a shipping and payment notice confirming that the items have shipped. (This email notice is our acceptance of your order.)
In-stock orders normally ship from us within 1-2 business days of you placing your order. Back-Order orders will ship once the item is back in stock - however we will keep you fully up to date with how your order is progressing, and once your order is ready we will send you the shipping notification.
Marketsports.com.au ships domestically through Australia Post eParcel standard service by default, so we'd expect you to take delivery within 1-6 working days from the dispatch date (depending where you are in Australia). If you require it faster, we also offer the eParcel EXPRESS service.
Both services offer full parcel tracking, so you you can keep fully up to date with the status of your delivery
If you're not home upon delivery - not a problem, a card will be left for you to collect your shipment from your local Australia Post office.
All international orders are sent via DHL Express delivery
Customer Pick Up - Melbourne
Contact us on 03 8541 7550 for 'Customer Pick Up'. We will confirm stock with you on the phone, and process you order less any delivery charges.
(Usually processed the same day Mon - Fri 9am to 5:30pm)
- No Delivery Charge
275 Wellington Rd
Mulgrave, 3170, VIC
Standard Parcel Delivery (within Australia)
We offer the following charges for standard parcel delivery for all orders within Australia. This service includes an online tracking and a signed for service.
- Purchases between $0 to $124.99 = $9.95 delivery
- Purchases over $125 = FREE DELIVERY
EXPRESS Parcel Delivery (within Australia)
Want your order to be delivered faster? Not a problem - we can offer you the EXPRESS service for an additional charge as per below. This service includes online tracking and a signed for service and means you'll take receipt of your order much quicker than the standard parcel service
- Purchases between $0 to $124.99 = $15.95 delivery
- Purchases over $125 = $10.00 delivery
Please check your delivery post code to make sure the eParcel Express service is available in your area for items which are dispatched from our Melbourne warehouse.
International Delivery (outside Australia) via TNT / DHL Express
We're pleased to now offer shipping to selected countries online via DHL Express; New Zealand, Asia, USA, Canada and Europe. This service comes with Express delivery and with full tracking door to door, so you'll know exactly when your items will arrive to you. International deliveries will not be covered by insurance for fragile products (Ie. glassware, ceramic items)
- New Zealand = $32.95* (1-2 days)
- Asia = $35.95* (1-3 days)
- USA, Canada = $39.95* (1-3 days)
- Europe = $39.95* (3-4 days)
*Based on an order being 1Kg in weight / volume, if your order exceeds this weight then we may ask for additional freight costs prior to sending.
PLEASE NOTE: ANY IMPORT DUTIES ARE THE RESPONSILITY OF THE RECEIVER. IF THESE ARE PAYABLE (AS THIS VARIES COUNTRY TO COUNTRY) YOU WILL BE CONTACTED DIRECTLY FROM THE COURIER IN YOUR COUNTRY FOR PAYMENT.
If you require overseas delivery to any other country not listed on the checkout, please contact us at email@example.com prior to placing your order, and we'll let you know what the associated postage costs will be.
eParcel and DHL Tracking Service
All orders can be tracked online by entering the tracking number on your dispatched email. To access this service please follow the links below and enter your tracking number;
eParcel and eParcel EXPRESS = Australia Post Tracking
Fastway Tracking = Fastway Tracking
DHL International = DHL Tracking
TNT International = TNT Tracking